Pop Help Center

Understand the core concepts and features of Pop Assistant

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Understand Pop’s core concepts and architecture

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Installation methods and basic runtime environment requirements for Pop Assistant

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Understand Pop’s interface layout and navigation structure

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Initial startup and basic configuration of Pop Assistant

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Configure AI models to enable Pop’s intelligent features

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Learn how to import and manage your first document

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Learn how to use the AI Assistant for intelligent conversations

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Learn how to perform intelligent Q&A using the Knowledge Base

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The 20+ most common questions and answers when using Pop Assistant

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Understand the overall structure and core capabilities of the Pop Document Center

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Learn about the file formats currently supported for opening and previewing in the Pop Document Center

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Learn the key features of the Pop Document Reader, including outline view, thumbnails, highlighting, search, and snippet extraction.

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Create notes using the Markdown or rich-text editor, insert images, attachments, and code blocks

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Use Pop’s drawing canvas for flowcharts, sketches, diagrams, and other visual creations

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Use Pop’s mind map to organize, analyze, and brainstorm in a structured visual format

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Manage folders, categories, and organizational structure for documents, notes, drawings, and mind maps

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Use Pop’s search, filtering, and tagging system to quickly locate documents and knowledge

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Use AI to enhance document writing, understanding, and creation efficiency

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Learn the core features, design philosophy, and use cases of the Pop AI Assistant.

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A complete overview of Pop AI Assistant’s interface layout, functional areas, and interaction methods.

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Learn how to manage OpenAI, DeepSeek, local models, and enterprise private models in Pop for flexible and efficient AI configuration.

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Learn how to use 1–4 chat windows in Pop for comparison questions, multi-role discussions, and parallel multi‑model responses.

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Learn how to create, edit, use, and manage AI roles in Pop, enabling your assistant to have different identities and capabilities.

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Learn how to let AI use your documents and materials to answer accurately, supporting multi‑KB selection, source citations, and hybrid retrieval.

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Learn about Pop’s multimodal understanding capabilities: image analysis, PDF summarization, screenshot interpretation, OCR, structured extraction, and file insights.

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Learn about Pop's plugin system and MCP tools, including tool invocation, task automation, extensibility, and local script execution.

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Learn how to manage chat history in Pop, including search, archive, pinning, renaming, multi-window sessions, and context control.

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Learn how Pop protects your privacy, manages model access permissions, and ensures local data security.

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Learn the core concepts, structure, and use cases of the Pop Knowledge Base

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Learn how to create a new knowledge base in Pop and understand the meaning of each configuration item.

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Learn how to add various types of content to the knowledge base, including documents, web links, and manually entered text.

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Learn how Pop parses, cleans, chunks, embeds, and stores documents into RAG‑ready structured fragments.

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A deep dive into Pop’s three retrieval strategies: BM25 keyword search, KNN semantic vector search, and the Hybrid multi-strategy retrieval mechanism.

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Learn how Pop achieves high‑quality knowledge‑base question‑answering based on RAG (Retrieval‑Augmented Generation).

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Learn how to manage documents, rebuild indexes, and maintain the health of your knowledge base.

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Understand the fundamental concepts, structure, and core capabilities of Pop Workflows.

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Fully understand the structure, core components, and usage of the Pop Workflow Editor.

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Understand commonly used Pop workflow node types and their typical use cases by functional categories.

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Learn how to combine multiple nodes into reusable modules to build scalable, maintainable workflow systems.

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Learn the syntax, runtime context, and common code examples of Pop Script Language.

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Learn how to drag nodes, connect flows, adjust layouts, and manage complex workflow structures on the canvas.

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Understand how workflow inputs and outputs work in Pop, and learn to use them flexibly across nodes and applications.

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Learn how to use workflow variables to share data across nodes and build more flexible logic flows.

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Learn how to configure UI layouts for workflows and present output data through charts, text, tables, and more to build publishable application interfaces.

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Learn how to export workflows as shareable JSON files and import them at any time to enable collaboration and template reuse.

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Master how workflows run, learn debugging techniques, error tracing methods, and efficient troubleshooting strategies.

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Master all workflow error capturing, automatic retry, compensation logic, and robust design techniques.

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学习如何将工作流打包并发布为可独立运行的应用，用于内部使用或对外提供服务。

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A curated collection of workflow examples to help you quickly understand and build common business processes.

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Learn the overall features, app types, and core capabilities of the Pop App Center

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学习如何在应用中心中浏览、搜索、筛选并管理你的应用

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Learn how to use Bookmarks to quickly access frequently used apps and improve productivity.

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Learn how to publish a workflow as a visual app with UI and execution capability

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Learn how Pop applications build UI through the Layout Manager, including forms, run panel, result area, and more

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Learn where application inputs come from, supported field types, and how to configure parameters for better app experiences.

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Learn how applications are executed, including filling inputs, running workflows, console logs, output display, and troubleshooting methods.

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Learn how to export, import, and share applications to enable cross-device use or team distribution

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Learn about Pop’s built‑in official app examples, their real use cases, input/output formats, and workflow structures

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Learn the full capabilities of the Pop Website Assistant, including analytics, AI customer service, embedded SDK, and visitor insights.

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Learn how to manage sites in Pop, including creating sites, configuring domains, enabling analytics, and AI customer service.

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Learn how to embed the Pop Website Assistant SDK into your website, including script usage, placement, and troubleshooting.

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Learn how to use Pop’s website analytics system to collect visitor behavior data, analyze trends, and identify issues

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Learn how to view website visitor lists, visitor details, access paths, and behavior records.

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查看与分析所有触发智能客服的访客，包括对话记录、访问路径、来源与行为分析。

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Quickly integrate AI Customer Service into your website, supporting greetings, FAQ, knowledge base linkage, fallback strategies, custom themes, trigger methods, and more.

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Manage Frequently Asked Questions (FAQ) to help visitors quickly find answers and enhance integration with the AI customer service system.

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Configure website assistant to integrate with your Knowledge Base for more accurate and efficient Q&A responses.

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Fallback strategies when the Knowledge Base cannot answer, including fixed replies, AI auto responses, and multi‑level priority rules.

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Understand the overall structure and purpose of Pop’s system settings, and learn how global configurations affect the user experience.

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Manage Pop account info, appearance, language, themes, and security settings.

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System-level configurations for documents and notes, including sorting, sync, and AI-assisted writing.

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Manage Pop chat experience settings, including window layout, history data, rendering styles, and enhancement tools

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Configure all model providers used in Pop, including text, image, speech, multimodal models, and global parameters.

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Manage Pop's MCP (Model Context Protocol) services, including tool installation, permission settings, operation scheduling, and custom services.

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Submit issues, suggestions, or bug reports to help Pop continuously improve.

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View Pop’s version information, dependencies, open-source licenses, and privacy terms.

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